Description:
Instructor-led, 5 Day(s) Classroom Training
Associated Certifications: CCNP®

Prerequisites:
Prerequisites include successful completion of the following courses or equivalent field experience:

• ICND
• BCMSN
• BCRAN
• BSCI

Course Content:
The goal of CIT is to provide learners with hands-on experience in troubleshooting sub-optimal performance in a converged network and is an integral part of any approach to obtain the technical proficiency of Cisco Certified Network Professional (CCNP)®. CIT deepens the learner's technical ability rather than introducing new baseline technology.

Course Objectives:
After completing this course, the student should be able to:

• Given a fully operational internetwork, interconnecting end systems using Cisco systems routers and switches, administrative access to the network, and access to Cisco IOS commands and applications that are used to discover baseline configuration information, students will establish a baseline, so that the topology and configuration is diagrammed and tabulated
   
• Given interconnecting end systems using Cisco systems routers and switches, and the principles of a layered model troubleshooting approach, students will determine and document a troubleshooting strategy so that internetwork problems can be detected and corrected consistently.
   
• Given the sub-optimal operation of an internetwork at the physical or data link layer, a list of user-reported symptoms, and a network baseline, students will use Cisco IOS commands and applications to resolve optimization and failure problems at the physical or data link layer, so that the framed data moves from one end of a data link to another at the expected data error rate determined in the network baseline.
   
• Given the sub-optimal operation of an internetwork at the network layer, a network baseline, and a list of user-reported and system-gathered symptoms, students will use Cisco IOS commands and applications to resolve optimization and failure problems at the network layer, so that students can verify connectivity at Layer 3, the routing tables show reachability to all expected network devices specified in the baseline, and traffic is flowing over the correct path detailed in the baseline.

Course Outline:
Module 1: Establishing a Baseline
Module 2: Determining an Effective Troubleshooting Strategy
Module 3: Troubleshooting at the Physical and Data Link Layers
Module 4: Troubleshooting at the Network Layer
Module 5: Troubleshooting at the Transport and Application Layers

This course is recommended for:

• System Engineers
• Customers
• Cisco Employees

CIT provides advanced training for senior-level network support professionals. The target audience is expected to be highly educated, with a background in engineering. They tend to be well organized, logical, and thoughtful. Many among the target audience will be self-directed learners, researching topics to answer their own question. Their intellectual curiosity, coupled with their ability to evaluate information for relevance, completeness, and accuracy, could lead to situations where learners race ahead of the instructor's presentation in the classroom.

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